FAQ

  • What are the age requirement to sign up and join JQKClub online casino Malaysia?

    JQKClub Customers must be at least 18 years old and above and agree to our imposed terms and conditions.

  • How to open an account with JQKClub online casino Malaysia?

    Go to “Register Now“ at the home page of JQKClub online casino Malaysia website and you will be brought to the Registration page.

    Please fill in the following information:

    • Username - Your unique identifier when logging into your account.
    • Password - Case sensitive, must be between 6 to 14 characters and contains letters and numbers. You are responsible to keep your online password confidential.
    • Email - To alert you of any important account management notice, product announcement and promotion information. Please ensure that you provide a valid email address that is only accessible by you.
    • Full Name - Please provide your name as per NRIC. It is important for payment/banking verification purpose.
    • Phone - Please provide a valid contact number for better assistance and for your account safety.
  • What is the supported currency?

    At the moment, JQKClub online casino accept only MYR-Ringgit Malaysia.

  • How to deposit?

    Before placing bets in JQKClub, you need to fund your account using one of the following banking methods:

    • Automated Teller Machine (ATM)
    • Internet Banking
  • How can I withdraw my winnings?

    Click on the “Withdrawal” section and fill in the amount that you want to withdraw. Your bank account name must be the same as the name registered with JQKClub. Upon approval, your money will be transferred to your bank account via local bank transfer within specific time.

  • Is my personal Information secure?

    JQKClub online casino Malaysia will not reveal or sell your personal information to any third party. Your personal details are secured and confidential, we will ensure that they are secured all the time.

  • What is the meaning of Wallets in JQKClub?

    There are 2 main categories of Wallets as follow :-

    1. Main Wallet
    2. Product Wallet
      Amount shown in Product Wallet is available for betting for the gaming products.

    Every member will be able to transfer fund from "Main Wallet" to any selected "Product Wallet" or from one "Product Wallet" to another "Product Wallet".